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Copy, adapt, and send. These messages intentionally explain only what the client needs to know.

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Portal welcome

Subject: Your project portal

Hi [Name],

I’ve prepared a shared project portal so you can see current status, anything I need from you, requests, feedback and deliverables in one place.

You can use the Send something section whenever you need to submit a request, feedback item or possible scope change. I review new submissions before adding them to the active project workflow so nothing is lost or implemented ambiguously.

Portal: [link]

Project reference: [PRJ-#]

Best,

[Name]

Waiting on you

Subject: Project item waiting for your input

Hi [Name],

The project is currently waiting on the following item from your side:

[Item]

[One-sentence explanation]

You can review the current status in the project portal here: [link]

Once this is provided/approved, I can continue with the affected work.

Deliverable ready for review

Subject: [Deliverable] is ready for review