<aside> 📥
Triage external submissions here before they enter the live project workflow. A submission appears in this inbox when it contains a Project Reference but has not yet been bound to a Project relation.
</aside>
For a request: confirm the project code, bind Project + Client, set Type to Client request, set Status to Inbox, then enable Client Visible once the record is safe to expose.
For feedback: bind Project + Client, review Type/Severity, set Status to New, then enable Client Visible.
For a change request: bind Project + Client, set Status to Requested, make it client-visible, then perform the impact assessment before any work is created.
<aside> 🔒
External submissions never receive a Project relation, workflow status, commercial treatment, or visibility flag directly from the client form.
</aside>